Skip to main content

Utility Navigation

  • Speed Test
  • Account Management
  • Online Billing
  • Careers
  • Contact
  • For Business
Search
PenTeleData

Main Navigation

  • High Speed Internet
  • News
  • Support
Check Email

Utility Navigation

  • Speed Test
  • Account Management
  • Online Billing
  • Careers
  • Contact
  • For Business
Search

Search Support

Your results are below. Search again or return to Support.

Support Search Results for
"email"

The search found 153 results:

My Email Storage Space usage appears high, what would cause this?

… High Email Storage Space usage can be caused by a number of reasons: The most common cause for additional Email Storage taking place is a mis-configured email client using a POP3 configuration, with the option …

How to Add a User to Your Allowed Senders List to Bypass Spam Filtering?

… If someone tried to send you an email but received a bounce message stating that the message … the user forward a copy of the bounce message with the full email headers to support@corp.ptd.net so that the matter can be reviewed. 1. Login to your email account at https://promail.ptd.net using your email …

Windows Live Mail 2011
email_server_settings

… It is strongly recommended to access your email through My PenTeleData Webmail . However, the … with the software settings needed to configure/setup your email software to access your PenTeleData email via IMAP.  Use of POP3 may result in messages …

Why is PenTeleData using SMTP Authentication?

… all users of our Promail Server must now log in to send email, SMTP Authentication will greatly reduce the number of messages which are sent through our servers from fake email addresses. When you send an email with SMTP Authentication, the email server will …

What are some of the features of the newest "My PenTeleData Webmail"?
Why can't I send email to certain non-PenTeleData email addresses?

… Some email providers have implemented a method where by their email server will block incoming email from mail servers that have been sending a large …

I am receiving email notifications that I am nearing my 5 GB of complimentary Email Storage Space. What exactly does this mean?

… by our system when you have used 90% of your complimentary Email Storage Space. Please note that your current Email Storage Space usage is an average which is calculated over the last 30 days. Once you remove email from your Email Storage Space, it may take some time …

What is Email Storage Space (ESS)?

… Email Storage Space (ESS) is the total amount of data, in MB (megabytes), which your email messages are occupying on our server. Each character in an email message is equal to one byte of storage space. …

How to Add a User to Your Blocked Senders List?

… If you want to block someone or a domain from emailing you, follow these simple steps: 1. Go to https://promail.ptd.net and log in using your email address and password. Make sure to do this for each email account you want to block the sender. 2. Look for the …

Pagination

  • Previous page Previous
  • Page 1
  • Page 2
  • Page 3
  • Current page 4
  • Page 5
  • Page 6
  • Page 7
  • Page 8
  • Page 9
  • …
  • Next page Next
Live Support
PenTeleData

Main navigation

  • High Speed Internet
  • News
  • Support
Facebook Twitter
©2025 PenTeleData

Footer Navigation

  • About PenTeleData
  • Policies
  • Privacy Policy
  • Terms and Conditions