If you are not a current high-speed cable modem customer, the first thing you need to do is contact your local cable provider and ensure that high-speed cable modem Internet access is available at your residence. Once you know that service is available in your area you can setup an appointment with your local cable office to have the high-speed cable modem service installed. You can purchase a cable modem from your local cable provider or you can lease the modem for a monthly fee. If you decide to purchase a modem on your own you want to make sure that the modem you are purchasing is "DOCSIS 3.0 compliant" (most recent cable modems are). You will then have to contact your local cable company and inform them of your purchase and provide them with the "MAC address" of your new modem in order for them to activate it on your account.
If you are a current High-speed Cable Internet customer and you purchase a modem, you will have to contact your local cable company and inform them of your purchase and provide them with the "MAC address" of your new modem in order for them to activate it on you account. Please note that PenTeleData Technical Support can only offer hardware support for cable modems which were actually provided by your local cable company.