Yes, you still have the ability to send and receive attachments with "My PenTeleData Webmail. Attachments are limited to a maximum size of 30 MB (megabytes). Please keep in mind that it will take longer for the recipient to receive the message than it took you to send it. Large attachments can fill the recipient's mailbox or cause the mailbox to lock up, preventing the recipient from receiving any other email.
Note: Attachments are limited to a maximum size of 20MB in Webmail, and 15MB in other e-mail programs. The overall e-mail (including attachments with encoding) cannot exceed 30MB when sending. E-mail attachments are base64 encoded, which will make the attachments about 30-40% larger than the original file. For example, 20MB of jpg files could easily exceed 25MB when base64 encoded.
Yes, you will be able to create message filters to have message(s) tagged as ***SPAMTAGPTD moved directly in to the Junk folder. You will also be able to create a list of allowed or block messages by email address or domain.
Any email box that is inactive for six consecutive months will be deleted. Any email within an inactive email box is probably spam and will be automatically deleted without inspection along with the email box. Once deleted, the email address associated with the email box will be deleted and become available for assignment to other customers. An email box is inactive if it has not been checked in 6 months, does not have an email forward associated with it and is not the primary login for a dial-up account. If you intend to keep a mailbox active you may do so by retrieving email from within the email box at least once every 6 months . PenTeleData is not responsible for any loss of any kind because of the deletion of boxes or the email inside. If your email box is deleted for inactivity, you may contact Customer Service to have the email box reinstated if the email address is still available.
No. All PenTeleData email boxes include a complimentary 5 GB of free email storage. If you exceed your complimentary 5 GB of email storage, all new inbound email will be returned to the sender. For more information on your email Storage Space.
To access "My PenTeleData Webmail," point your browser to ptd.net and click "My PenTeleData Webmail" on the right side of the page. When prompted, enter your username and password. Your username will be everything before the "@" symbol in your email address. Your password will be the corresponding password for that account.
"My PenTeleData Webmail" is a web based email client giving you the ability to check your email at anytime with any Internet connection. Whether on vacation or at home, you can access your email at anytime, as long as it was not already downloaded using an email client.
PenTeleData would like to welcome you to "My PenTeleData Webmail." Just below, we have provided a brief tutorial of the more commonly used functions of our web based e-mail system. In the event that you have a question, or trouble accessing your e-mail account using "My PenTeleData Webmail," please call our Technical Support Department and follow the menu to get Residential Technical Support.
Once you have successfully logged in to "My PenTeleData Webmail" you will see the following screen.
Composing New Message: To create a new e-mail, click on “NEW MESSAGE.” Enter the e-mail address you would like to send too, enter a message to the body. When done, click “Send.”
Adding Attachments: If you wish to add a file, picture, or other form of attachment, simply choose the paper clip option to browse and select what file you wish to attach to your message.
Deleting a Message: If you want to delete a message, you have several options. Select your message and choose one of the following delete options.
Deleting Multiple Messages: Choose which messages you would like to delete by individually selecting the checkbox to the left of each message. For those wishing to clear an entire folder, you can choose the upper most checkbox. When done select the delete option.
Change Password: If you would like to change the password for your PenTeleData e-mail address, direct access can be found by clicking “Account Management” or click the “Change Your Password” link located in the upper right of Webmail. This will bring you to the Account Management page where you can make the change.
Changing Profile Image: You have the ability to upload a profile image. It is recommended to use a minimum size of 280px x 280px.
Contact List: To create a contact list within Webmail, click on the “Contacts” tab. In the box labeled “New List,” type in a name for the new list and click “Enter” to create. To add e-mail addresses, place a checkmark to the left of the e-mail addresses to add and then click “Assign to List.” A new list can be created or an already-existing one used. Then click “Done” to finish.
E-mail Forward: To set up an e-mail forward, click on the gear and select “Settings” > “Accounts” and click on the e-mail address listed > scroll to “Access your mail elsewhere,” type the e-mail address you want to forward it to and click “Add.”
Blocked and Allowed Senders Settings: If you are having issues with Spam, click on the gear and select “Settings” > “Blocked and Allowed Senders,” and add either addresses or the e-mail domain. You can also allow addresses and domains.
E-mail Filters: E-mail filtering is the processing of e-mail to organize it according to specified criteria. Most often, this refers to the automatic processing of incoming messages. E-mail is organized or discarded by using filter criteria such as subject lines, the sender’s e-mail address, e-mail content, date, size, etc.
Importing/Exporting: You can import contact lists and address books that are saved in a comma-separated (.csv) or .vcf file. After the contacts are imported, they are alphabetized by first name in your address book.
Exporting Contacts: You can export your address books to several file formats (.csv, ldif, vcf).
Switching to Calendar View: Choose the calendar icon to access it.
Calendar: This can be used to organize and schedule events for administrative purposes.
Help: For further assistance with the webmail interface, choose the “Gear” within the upper right of the webmail interface, select “Help.”