Contact

Do you need to contact one of PenTeleData's departments and forgot the phone number or email address? check below for the department you need to contact, either by phone or email.

Billing Department 1-800-281-3564 Press 2, then 4 Mon - Fri 8am - 5pm
Sat 9am - 1pm
Customer Service 1-800-281-3564 Press 2, then 1 or 610-826-6130 24/7
Technical Support 1-800-281-3564 Press 2, then 3 24/7
Commercial Sales 1-800-281-3564 Press 3, then 1 Mon - Fri 8am - 5pm
Commercial Billing 1-800-281-3564 Press 3, then 2 Mon - Fri 8am - 5pm
Commercial Network Status 1-800-281-3564 Press 3, then 4 24/7
Residential Network Status 1-800-281-3564 Press 2, then 2 24/7

All telephone calls may be monitored and recorded for quality assurance and training purposes. Email addresses:

Address Topic
support@corp.ptd.net Technical Questions/Problems
billingd@corp.ptd.net Billing Questions
prosales@corp.ptd.net Commercial Sales Questions
edusales@corp.ptd.net Educational Sales Questions
custserv@corp.ptd.net General Information Requests
abuse@ptd.net To report net abuse (see Policies for definition)