You can call our Technical Support Department at (800)281-3564 to speak with a technician. Technical Support will attempt to answer any questions related to PenTeleData Community Wi-Fi that were not covered here. You can also email your questions to support@corp.ptd.net.
No. Any information sent or received through Unleashed and the Internet in general is not secure. You should encrypt all confidential information. PenTeleData does use encryption during the sign up process.
This stands for "Wired Equivalent Privacy" and refers to the encryption of data on a wireless network. Unless you know the pre-determined "WEP Key" for a particular wireless network, you will not be able to access it. WEP adds security to wireless networks, as the "WEP Key" described above uses either 64-bit or 128-bit encryption.
If you are experiencing difficulties connecting to the PenTeleData Community Wi-Fi service, you can call our Technical Support Department at (800)281-3564 to speak with a technician.
How to change or set up the SSID will differ from device to device. Please consult the documentation for your wireless device to determine how to properly change the SSID.
For current PenTeleData partner broadband subscribers, please enter your PenTeleData email address (i.e. myemail @ptd.net). This is the same email you use at home. For password, enter the password you use to check your email. Finally, click "submit" and once you are verified, you can begin browsing.
You may find a complete list by visiting http://ptdwifi.net
Yes. For more information please contact the PenTeleData Commercial Sales Department at 800-281-3564 to speak with a representative.
More information about hosting a PenTeleData Community Wi-Fi hotspot is available at www.ptdwifi.net.
Just visit any PenTeleData Community Wi-Fi hotspot and sign up on the Wi-Fi welcome page.
More information is available at http://www.ptdwifi.net
To increase security and minimize the chance of receiving viruses, PenTeleData does not allow any inbound connections to computers attached to the Unleashed network.
Although peer-to-peer software will operate in a limited fashion at PenTeleData Community Wi-Fi hotspots, sending or receiving copyrighted material is against PenTeleData's Acceptable Use Policy (AUP).
If you are a High-speed broadband or dial-up customer, you may send and receive email through the webamil email server. For support information related to the webmail server, go to www.ptd.net and click on "How to setup your email software to use SMTP Authentication." If you use another email provider, you will need to use either web mail or connect to your provider's mail server using authentication. If you experience problems sending and receiving email while using Community Wi-Fi, please contact your email provider for assistance.
Wireless network cards can be purchased from PenTeleData I.T. Services, electronics retailers, and sometimes directly from the manufacturer of your laptop or handheld computer.
A wireless network card is a Wi-Fi device that allows your computer to connect to a wireless network or service like Unleashed. There are several types of wireless network cards available, including 802.11a, b, and g. In order to use the Unleashed service, you will need an 802.11b or g wireless network card.
You will need a laptop computer or other wireless device equipped with a Wi-Fi (802.11b/g) network card. If your device does not have a wireless network card, you can purchase one for most laptop and handheld computers from PenTeleData I.T. Services or an electronics retailer. You will also need a web browser installed on the computer or wireless device.
This stands for "Service Set Identifier" and refers to the actual name of a given wireless network. Anyone attempting to access that particular wireless network will need to know the "SSID" in order to connect. Please note that "SSID" does NOT provide any actual security on the wireless network itself, it is simply an identifier to separate one wireless network from another.
For PenTeleData Community Wi-Fi, you will need to set/select the SSID as "PTD Community Wifi", without the quotes (the SSID is case sensitive).
A hotspot is an area where Wi-Fi service is available. An Unleashed hotspot is an area where the Unleashed Wi-Fi service is available.
Wi-Fi, which stands for "Wireless Fidelity," is a certification for a wireless local area network (WLAN) products based on the Institute of Electrical and Electronics Engineers (IEEE) 802.11 standard.