It is strongly recommended to access your email through My PenTeleData Webmail. However, the following information will provide you with the software settings needed to configure/setup your email software to access your PenTeleData email via IMAP.  Use of POP3 may result in messages remaining on the server instead of downloading to your email software.

**Please be advised that a Geo Block is in place that limits email service connections on ports 25, 465, 587, 143, 993, 110, and 995 to North America (United States, Canada, and Mexico).  If you are traveling or located outside of North America, you can still access your email through Webmail. However, email applications and clients, including Outlook and mobile email apps, will be unable to connect because these services are restricted outside the approved region.**

NOTE: Technical Support does not assist with third-party email software.  

Server information:

IMAP (incoming/host name): promail.ptd.net
Port 143 (Default) 
Port 993 for mail applications that support using SSL/TLS

SMTP (outgoing/host name): promail.ptd.net
Port 587
SMTP Authentication is required