Ticket #4481342

SCHEDULED MAINTENANCE: PTD Customer Migrations

Priority Level 5 (Low)
Dispatch No Dispatch Needed
Status Not Started
Access Public
Type Node Upgrd/Downgrd Proj
Opened Tuesday, May 4, 2021 8:57am
Opened by J. R.
Impact Service Interruption
Start Thursday, May 20, 2021 2:00 am
End Thursday, May 20, 2021 6:00 am
Affected cities Carbondale

Ticket History

History
During this maintenance window, Engineering will be migration existing customer connections off our legacy hardware (SW0.CAR) and onto our new hardware (MA0.CAR). Customer services will experience a service interruption while their connections are migrated.\n\nPlease contact the PenTeleData Network Control Center at ncc@corp.ptd.net or 877-478-3622 opt. 2 with any questions or concerns.
May 4, 2021 9:19 am by J. R.
Ticket Opened
Ticket opened on 5/04/2021 at 8:52
May 4, 2021 8:57 am by J. R.