Ticket #3297638

SCHEDULED MAINTENANCE: Switch Software Update - Twin Valley Hub Node

Brief dedicated line and cable service interruption

Priority Level 5 (Low)
Dispatch No Dispatch Needed
Status Completed
Access Public
Type Node Upgrd/Downgrd Proj
Opened Tuesday, October 10, 2017 11:43pm
Opened by T. B.
Impact Service Interruption
Start Tuesday, October 17, 2017 2:00 am
End Tuesday, October 17, 2017 3:00 am
Affected cities Twin Valley Hub

Ticket History

Ticket Closed
Ticket closed on 10/17/2017 at 10:01
October 17, 2017 10:01 am by S. O.
Maintenance has been completed.
October 17, 2017 2:23 am by T. B.
Software update on one of our core switches in the Twin Valley Hub node. Expected dedicated circuit interruption is approximately 20 minutes as the switch reloads. Twin Valley Hub cable customers will experience a brief service interruption as traffic fails-over to backup path while switch is reloaded.
October 10, 2017 11:45 pm by T. B.
Ticket Opened
Ticket opened on 10/10/2017 at 23:36
October 10, 2017 11:43 pm by T. B.