High-speed Cable Modem Internet FAQ
This document will provide you with an introduction to all of the features of your high-speed Cable Modem account in a Frequently Asked Questions (FAQ) format. For anyone who is interested in taking full advantage of their high-speed Cable Modem account, this is the beginners guide for you.

High-speed Cable Modem Internet Speed FAQ
This document discusses some common questions regarding the speed capabilities of your high-speed Cable Modem account in a Frequently Asked Questions (FAQ) format.

Recommended Cable Modems for Your High-speed Cable Modem Service
This document provides a list of recommended modems for your high-speed cable modem service.

Setting Up Your High-speed Cable Modem
These detailed documents will instruct you on how to configure personal computer to access the Internet using your high-speed cable modem.

Troubleshooting Your High-speed Cable Modem
These detailed instructions will guide you through troubleshooting general connectivity issues with your high-speed cable modem.

Residential Cable Modem Bandwidth Usage System
This page will allow you to monitor how much information is being downloaded from or uploaded to the Internet from your high-speed cable modem for up to 3 months.

PenTeleData Speed Test
PenTeleData Speed Test is a diagnostic tool that is designed to help our Technical Support staff evaluate the performance of your network connection speed within the PenTeleData network. This test is limited to connection speeds of 15Mbps. In order to take full advantage of this tool, the PenTeleData Speed Test requires your PC to have Java installed. The Java Runtime Environment can be downloaded from www.java.com