This page will assist you in accessing and using the PenTeleData "Change Mail Quota" web page. The "Change Mail Quota" web page allows you to change the amount of e-mail that all of your mail folders on the PenTeleData mail server will store. All PenTeleData e-mail accounts are configured to allow 100MB or 3,000 messages by default. If you don't check your e-mail often, this page can be a useful tool to help prevent your E-mail Storage Space from exceeding the complimentary 50 MB (megabytes) of free e-mail storage. Any E-mail Storage Space which exceeds the complimentary 50 MB, will be billed at a rate of $1.00 per each additional megabyte of storage, per month. For more information on your E-mail Storage Space, click HERE.

NOTE: If the amount of e-mail storage on your account has reached the mail quota that you have set, all new incoming e-mail messages will be returned to the sender until some of the stored e-mail is removed from your mail folders.

To access the "EMail Quota Settings" web page, you must first log into the PenTeleData "Account Management" page by surfing to www.ptd.net and clicking on "Account Management" on the right side of the page.



Enter the beginning part of your PenTeleData e-mail address for your username (everything before the @ptd.net) and the corresponding password to login to the PenTeleData Account Management page.



After you have logged in, click on "E-Mail Quota Setting" to view or change your mail quota settings. You can also access the "Account Management" page directly by clicking HERE.

Below is an example of the "EMail Quota Settings" web page. Explanations for each item within the report are displayed at the end of this document.

Current Number of Messages: This field tells you the current number of messages in your mail folders.



Number of messages: This is the total number of e-mail messages the server will store in your mail folders on the PenTeleData mail system. The smallest value this field will accept is 1 message. The default value is 3,000 messages.



Current Size of mailbox(MB): This field is the combined size of all of your mail folders stored on the PenTeleData mail system in MB (megabytes).



Size of mailbox(MB): This field is the total amount of messages mail folders can hold on the PenTeleData Server.



Current password: To change your mail quota settings, you must enter your password into this field. This will be the same password you used to log in to the "Account Management" section of the PenTeleData webpage.



Change your mail quota: If the correct password has been entered, this button will submit and change your new mail quota setting.

By looking at the example "EMail Quota Settings" report shown above, you can see that the user's Current Mail Quota Settings for this mailbox is 100 MB of e-mail storage or 3000 messages.

To change your "Number or messages," you must first enter your "Current password" for this account. This is the password that corresponds to "Username" entered to log in to "Account Management. When typing your password, only a series of dots will appear for password confidentiality. Please note that passwords are case-sensitive so please be certain that your capitalization is correct.



In the field labeled "Number of messages", you would enter the maximum number of messages that you want your mail folders to occupy on the server.



In the field labeled "Size of mailbox(MB)", you would enter the maximum amount, in MB (megabytes), which you want your mail folders occupy on server.



Once you have entered your desired amounts in the appropriate fields mentioned above, click on the "Change Quota Settings" button to submit the changes. If you have been successful, the window will change and your new mail quota settings will be displayed.

If you have any questions about this report which were not covered here, please contact our Customer Service Department (800)281-3564 or e-mail your questions to custserv@corp.ptd.net.

For more information regarding your PenTeleData services you can visit the "PenTeleData Services" web page, located HERE.